Legal

Privacy Policy

Last updated: September 2026

Eastern Pro Clean ("we", "us", "our") respects your privacy and is committed to handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what information we collect through this website, how we use it, and how we protect it.

Information We Collect

When you use the contact form on this website, we collect the information you provide, which may include your name, email address, phone number, the service you're enquiring about, and the content of your message. We do not collect payment information through this website.

How We Use Your Information

We use the information you submit solely to respond to your enquiry, provide a quote, or deliver the cleaning services you request. We do not sell, rent or trade your personal information to third parties.

How We Store & Protect Your Information

Enquiries submitted through our contact form are sent directly to our business email address. We apply reasonable technical safeguards to protect information submitted through this website, including form validation, spam protection and secure hosting practices.

Cookies

This website does not use tracking or advertising cookies. Any cookies used are limited to essential session functionality required for secure form submission (for example, CSRF protection).

Third-Party Services

This website may link to our Facebook page. We are not responsible for the privacy practices of third-party platforms — please refer to their own privacy policies.

Access & Correction

You may request access to, or correction of, any personal information we hold about you by contacting us at info@easternproclean.com.au or calling 1300 361 621.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please get in touch.